COVID-19

March 24, 2020

 

The health and safety of our customers and employees is our top priority. We are closely monitoring the outbreak of COVID-19 (coronavirus) and continuously assessing its potential impact on our operations. In accordance with both state and federal requirements & guidelines, I-5 Sports has established the following procedures effective immediately in an attempt to keep our customers, their families, our employees and their families as safe as possible during this outbreak.  To that end we are:

 

  • Asking that you please constantly maintain a minimum of 6’ of distance between each person. “Social Distancing”
  • Regularly sanitizing each unit on the showroom floor.  Please do not get in or on a unit without a staff member present.
  • Continuously cleaning and sanitizing our desks, counters, restrooms, door handles, etc., with CDC recommended chemicals and procedures that are intended to reduce and kill the Covid-19 virus.
  • Asking, if possible, please do not bring minor children into the showroom.  If you need to have them with you, please do not leave your children unattended.  Please do not allow your children on or in units without I-5 Sports staff present.
  • Asking that if you have any illness symptoms – particularly FEVER, COUGH OR SHORTNESS OF BREATH - please re-schedule your visit for another time.  We are happy to conduct business with you over the phone, by email, texting, or whatever it takes to keep you and your family safe, along with keeping our staff and their families safe.
  • No longer meeting with customers in enclosed offices.  All paperwork will be signed at a sanitized desk in a sanitized “open” area.
  • Offering “drive up” service for those that simply want to pick up parts, drop their machine off for repair/service or to pick up their repaired/serviced unit.
  • Offering “drive up” assistance for those purchasing a new or used unit. Our showroom is also still open per the above guidelines.

 

We intend to remain open in compliance with current Oregon COVID-19 distancing guidelines and CDC cleaning/disinfecting recommendations.  While person-to-person contact will be limited to 6’ of separation, our showroom is open.  We're grateful for the opportunity to serve you. Please contact us with any questions

 

Thank you for your business and thank you for your understanding.

 

Respectfully yours,

 

David Pipher

Larry Sanders

Co-Owners/Managers

I-5 Sports, LLC